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Quality is decisive!

Quality Policy

The main objective of the TOPGRAFIT company is to be a market-oriented and competitive subject that offers high quality and reliable products, providing the customer with trustworthy and strong background.

Quality Control

TOPGRAFIT has introduced and certified the quality control system in compliance with the ISO 9001:2001standards. All of the processes and procedures are specified in the quality management manual.

The main strategic goals comprise:

to supply the customer only with the kind of products which meet or exceed their expectations or those which are not provided by other companies

to anticipate the customer's expectations; for long-term contacts, offer assistance in development processes and increase effectiveness and utility characteristics of graphite and carbon products

to reach significant position of the company on the market of graphite and carbon products for technical purposes in the Central European region

to cooperate only with suppliers whose quality procedures enable us to produce quality products and satisfy the needs of our customers

The company management hereby undertake to support the above mentioned strategy by:

annual updating of the strategy towards performable goals

creating conditions for achieving these goals

applying the rectification actions when goals are not achieved

planning for necessary sources to meet the goals

increasing the qualification of employees

improving the long-term effectiveness at all levels of the quality management system

following the effective enactments of the all legal regulations

preventing mistakes by thorough self-control

high level of responsibility concerning the own work

consistent and strict compliance with procedures stated in the QMS documentation (Quality Management Systems)

The management expects from the employees:

consistent and strict compliance with technological procedures and the procedures stated in the QMS documentation

high level of responsibility concerning the own work

preventing mistakes by thorough self-control